Returns, Refund/Exchange, Testing, Mishandling and Misuse Policy to buyers.
- Terms of return (i.e. number of days) 7 days from arrival. All production/custom orders sales are final upon shipment (unless faulty), if canceled during creation there is a fee. This includes ALL LEATHER CRAFT.
- State of return/replacement (e.g. faulty) faulty product means: blade snap or broke from purpose use. Rolled edge. Broken/cracked scales. You have 7 days from arrival to test according to its design; see Testing Policy below.
- Testing Policy: You have 7 days to test according to its purpose (please read product description), all blades are tested by CCLB before sent. Testing does not mean competition blade test (e.g. Forged in Fire), testing means (e.g. shaving stick, striking fire, cutting rope, cleaning game, baton through REASONABLE size logs, or sticks). I do reserve the right to fairly investigate the fault of the blade before refund. I recommend taking video, or pictures, and or both for your testing. If you purposely try break the blade, I WILL KNOW AND THERE WILL BE NOT REFUND OR EXCHANGE!
- Reason for return (e.g. faulty) all sales are final at shipment, unless found faulty, and after investigation.
- Process for return (i.e. how to initiate a return, how to contact customer service) email co.custom.l.b@gmail.com Title your message FAULTY/REFUND, please attach pictures, and a description of what caused the blade to fail (it can happen, but doesn't happen often)
- Process of refund (i.e. terms of refund, duration, payment details) You can choose to have a replacement, or refund. Refunds will issued after investigation.
- Mishandling and misuse policy: I, Nathaniel Wenger / I, Colorado Custom Leather and Blades LLC are not responsible for psychical bodily harm to yourself, or others accidental or intentional by ANY BLADE/KNIFE PURCHASED/SOLD FROM CCLB. I am not responsible if you or someone else uses ANY BLADE/KNIFE to harm, dismember any part of the body of you or someone else. I am not responsible in the result of death of you or someone else by ANY BLADE/KNIFE FROM CCLB. I am not responsible if you or someone else use ANY BLADE/KNIFE FROM CCLB in a crime, or results in a crime of any city, and State. I reserve the right to make this statement: You or anyone is fully responsible for choices that you make with ANY ITEM/ BLADE/KNIFE FROM CCLB.